Build great Teams – People management

General

New To People Management? Some Tips….

New To People Management? Some Tips….

If you’re going to be great at People Management, you need a certain set of skills. You need to be able to communicate clearly and effectively, delegate, coach, persuade, influence and support. In addition, you need to be able to negotiate, diffuse volatile situations, and hold difficult conversations. You also need to be able to provide structure for your team so you can create consistency. You may have some of these skills already. It’s also likely you don’t have all these skills when you first become a manager. Even if you do, you may not have used your skills in the context of managing a team. So you are likely to have skills that need to be developed.

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Documented Processes – Why They’re So Valuable

Documented Processes – Why They’re So Valuable

Documented processes are key to running a business consistently. They save you time when doing tasks you may not do very often. You can use them to keep track as you improve how you do things so you can keep moving forwards. Documented processes are vital for getting new hires going quickly. Use a documented induction process to make sure nothing gets forgotten. They’re vital for all staff – not just new hires. Use them as a common starting point for a discussion if someone’s not doing a task the way they should be. If someone’s away – someone else

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Accelerate To Team Success – An Excerpt – Introduction

Accelerate To Team Success - An Excerpt - Introduction

This is an excerpt from my Accelerate To Team Success book. Team success can be yours!

Expanding your business so that you need to a team to help you deliver your product and/or services is a great step forward. Most people who’ve done it, however, will admit it comes with challenges, especially if you have no experience managing people.

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My Story – Becoming A People Manager

My Story – Becoming A People Manager

Why should you care about the information I share with you? Why should you even think about working with me or my company? Well the simple answer is – because I’ve been there. I know that it’s not as easy as it looks to be a great People Manager. So I’m going to share my story. You’re not alone. You can learn from my mistakes so that you don’t waste time re-inventing wheels that other people including myself have already invented.

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Difficult Conversations – How To Manage Them

Difficult Conversations – How To Manage Them

Difficult conversations are never easy. Any time you face having a difficult conversation with a team member, prepare for it in advance. This will allow you to be mentally ready, and will also allow you to organise your thoughts and double check your facts before you begin.

Mentally rehearsing a variety of scenarios that might come up in a difficult conversation can also be helpful. Rehearsing allows you to stay calm during the conversation because you are not dealing with surprises.

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Business Decision – How To Decide Objectively

Business Decision – How To Decide Objectively

Have you had to make a critical business decision but not known how best to evaluate your options? This article shares a framework that will help you make such decisions more objectively. We’ll look at a specific example to help you see how it works, but you can apply it to any situation.

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Team Problem Solving In Action – A Case Study

Team Problem Solving In Action - A Case Study

Distribute problem solving across your team, and take the pressure off yourself. Here I share a case study that demonstrates how a few minor changes can have a big effect overall. The obvious solutions weren’t possible, but a series of small changes were enough to improve productivity and team morale.

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Use Your Team To Solve Problems

Use Your Team To Solve Problems

Do you ever engage your team to help you solve problems in your business? Why not use your team and all the skills and ideas they can bring to help you? Often the people more involved with the ‘doing’ can see ways round things that you may not see from a higher level.

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Don’t Let A Problem Fester

Don’t Let A Problem Fester

Many people dread the ‘difficult conversation’, but avoiding holding a difficult conversation when one is required, doesn’t help. If there’s a problem – it won’t go away on its own. If you don’t address it while it’s small, it will grow or fester and eventually you’ll have to deal with it – maybe with worse consequences.

A difficult conversation is one where you have to manage emotions – both yours and the other person’s – as well as convey or discuss sensitive information. Typically we have to have them when dealing with poor behaviour, poor performance, when dealing with complaints or when dealing with personality clashes or someone’s personal problems. We all have to deal with them, both in the workplace, and in our personal lives.

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Lessons Learned As You Reflect On Another Year

Lessons Learned As You Reflect On Another Year

What are your ‘lessons learned’ as you reflect on the past year? The end of the year is a time we typically look back on the goals we set at the start of the year. Hopefully they were SMART goals and you know if you achieved them or not. The end of the year is also a traditional time to step back and look at the bigger picture of the year overall.

If you look back at this past year – both business and personal – what do you think went well and what didn’t? Now is a good time of year to take a few minutes and quietly reflect and write some positives and negatives down, before we get caught up in the festive season. It doesn’t need to be tied to specific goals, think broader and bigger.

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