Articles

Business Decision – How To Decide Objectively

Business Decision – How To Decide Objectively

Have you had to make a critical business decision but not known how best to evaluate your options? This article shares a framework that will help you make such decisions more objectively. We’ll look at a specific example to help you see how it works, but you can apply it to any situation.

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The Final Review – A Case Study

The final review at the end of the year can be a productive meeting or a battle of egos. It’s a great opportunity for feedback and to discuss changes that could be made that will benefit everyone. If we don’t learn from our mistakes it won’t end well (my tenuous link to the photo!).

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Unearth Trends With Exit Interviews

Unearth Trends With Exit Interviews

Over time exit interviews can unearth trends that might otherwise go unnoticed. Small businesses often think exit interviews are not relevant to them. They tell me that “they have few staff and the number of people leaving is minimal even if turnover is high”. Some people think exit interviews are like shutting the stable door after the horse has bolted, it’s all too late.

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Team Problem Solving In Action – A Case Study

Team Problem Solving In Action - A Case Study

Distribute problem solving across your team, and take the pressure off yourself. Here I share a case study that demonstrates how a few minor changes can have a big effect overall. The obvious solutions weren’t possible, but a series of small changes were enough to improve productivity and team morale.

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Use Your Team To Solve Problems

Use Your Team To Solve Problems

Do you ever engage your team to help you solve problems in your business? Why not use your team and all the skills and ideas they can bring to help you? Often the people more involved with the ‘doing’ can see ways round things that you may not see from a higher level.

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Don’t Let A Problem Fester

Don’t Let A Problem Fester

Many people dread the ‘difficult conversation’, but avoiding holding a difficult conversation when one is required, doesn’t help. If there’s a problem – it won’t go away on its own. If you don’t address it while it’s small, it will grow or fester and eventually you’ll have to deal with it – maybe with worse consequences.

A difficult conversation is one where you have to manage emotions – both yours and the other person’s – as well as convey or discuss sensitive information. Typically we have to have them when dealing with poor behaviour, poor performance, when dealing with complaints or when dealing with personality clashes or someone’s personal problems. We all have to deal with them, both in the workplace, and in our personal lives.

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Trust Your Gut? – A Case Study

Trust Your Gut? - A Case Study

How do you decide who to hire after you’ve interviewed a number of candidates? Some people decide based on gut feel alone. Others are extremely objective and do everything based on scores and numbers. This article describes a case study where both were used. Overall, however, gut instinct was used to make the final decision. Hindsight showed it was not a good decision.

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The Power Is With You – A Case Study

The Power Is With You - A Case Study

When you interview a candidate for a job, don’t forget it’s you that holds the power. That doesn’t mean you need to try and trick the candidate or make life unpleasant for them. At the end of the day – it will be you making the decision. Make sure you remember your position and use it to your advantage. Here I share a case study. It shows how using your power as interviewer you can uncover the information you need to make a good decision.

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Google Interview Questions – Case Study

Google Interview Questions - Case Study

Knowing what questions to ask in a job interview can make all the difference when hiring the right person for your company. You can use questions that look like they lead nowhere, like the trail in the photo. Alternatively, you can ask questions that take you to exactly what you want to know. Today I’m sharing a case study that shows why using Google to find interview questions is not always best. It may be a quick solution, but won’t necessarily help you find that perfect hire you’re after.

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