Build great Teams – People management

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Delivering Negative Feedback – A Case Study

Delivering Negative Feedback - A Case Study

What falls into the category of a difficult conversation? Here I share a case study. It demonstrates how even delivering fairly mild negative feedback actually falls into the category of holding a difficult conversation. It’s then much easier to have the conversation because it makes sense to use the same process and techniques you would apply to a difficult conversation. That leads to a better outcome for everyone.

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New Team? How To Start Out Right – A Case Study

New Team? How To Start Out Right - A Case Study

If you are starting out with a new team there are things you can do to make the transition smoother. Maybe you’ve bought or taken over a business that has an existing team. They’re used to working together but they don’t know you and how you manage. Maybe you’re growing fast and are building a new team from scratch.

Either way, it’s always good to find out how you’re doing as a manager so you can address anything that might otherwise become lack of engagement or even conflict. Ask your team for feedback. This case study is an example of how that can work in this situation.

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Setting SMART Goals. How To Get Started….

Setting SMART Goals. How To Get Started….

The photo shows the Red Arrows – you can be sure they didn’t get to putting on a display like this with out a series of goals that resulted in them being able to fly together like this. In a previous article we discussed setting goals for your team. In that article I threw out the acronym SMART and said your goals should be SMART goals, but I didn’t explain what SMART goals are. This article will explain what SMART stands for and how you can use it to create a goal for your team or your business that is more likely to be achieved.

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My Story – Becoming A People Manager

My Story – Becoming A People Manager

Why should you care about the information I share with you? Why should you even think about working with me or my company? Well the simple answer is – because I’ve been there. I know that it’s not as easy as it looks to be a great People Manager. So I’m going to share my story. You’re not alone. You can learn from my mistakes so that you don’t waste time re-inventing wheels that other people including myself have already invented.

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Why Recruitment Is Like A Funnel

Why Recruitment Is Like A Funnel

I’m a great believer in thinking of the recruitment and selection process as a funnel. Let me explain why. In an ideal recruitment situation, you advertise a position and you get a large number of candidates who apply. At the end of the process you have a single great new hire who is a great fit for your company. They have the relevant skills and experience to do the job, or aptitude to learn to do the job. Fundamentally you have a process that needs to narrow down a large number of people to a single person. At its crudest,

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Why Set Goals For Your Employees?

Why Set Goals For Your Employees?

Now is the time of year when many of us set goals. As a business owner, hopefully you have goals set for your business. Goals that align with your business plan and your longer term strategy. Do you also have goals in place for your team? Why should you do that? Is it really necessary? Isn’t it just one more thing to do? My answer to you is a couple of questions. Are you paying your team to do a job that will help your company be successful? Are your team doing their jobs to at least the minimum requirements that will help make your company successful?

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Tie Team Goals To Your Business Goals

Tie Team Goals To Your Business Goals

Hopefully you have business goals, and you’ve written them down rather than carrying them round in your head. If they’re SMART goals that’s even better. When you write performance-related goals for your team, are they tied to your business goals?

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Past Year – What Have You Learned?

Past Year - What Have You Learned?

Look back at this past year – what have you learned? Take some time now to reflect on how it’s gone and what you might do differently or better as a result. Look at the goals you set – both business and personal and think about how well they met the objective behind them.

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Business Decision – How To Decide Objectively

Business Decision – How To Decide Objectively

Have you had to make a critical business decision but not known how best to evaluate your options? This article shares a framework that will help you make such decisions more objectively. We’ll look at a specific example to help you see how it works, but you can apply it to any situation.

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The Final Review – A Case Study

The Final Review - A Case Study

The final review at the end of the year can be a productive meeting or a battle of egos. It’s a great opportunity for feedback and to discuss changes that could be made that will benefit everyone. If we don’t learn from our mistakes it won’t end well (my tenuous link to the photo!).

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